Resource List

This section is updated frequently, often daily. Please check back for new information as it becomes available.

Use the Table of Contents below to navigate this list. Click on a topic heading to expand or collapse the topic.

If you have a question that is not answered here, email us.

COVID-19 Information

If you think you are experiencing symptoms, Buoy Health, a Boston-based company, is offering free COVID-19 online screenings.


Getting Tested

Boston has 18 testing sites in community health centers and hospitals across the City. Residents are strongly encouraged to call ahead for pre-screening and to schedule an appointment. Residents will not be charged for testing and residents will not be asked about immigration status. Click here for a map and list of testing sites.

  • Symptomatic people and those who have been in close contact with a Covid-positive person can be tested for free, regardless of insurance or immigration status. You will not be billed for a test if you fit this description.


Keep yourself and others healthy

  • Wash your hands often with soap and water for at least 20 seconds.

  • Use an alcohol-based hand sanitizer with at least 60% alcohol.

  • Avoid shaking hands.

  • Cover your coughs and sneezes into your elbow or with a tissue.

  • Clean and disinfect frequently touched objects and surfaces.

  • Avoid close contact with people who are sick.

  • Please remember what social distancing involves: avoid crowds of any kind, and keep a distance of at least 6 feet from other people when you’re out.

  • If you think you are sick, call your doctor or 311 to be connected to the Mayor’s Health Line. We’re asking people to call first, before going to the emergency rooms so our ERs don’t get overwhelmed.

  • Do not to call 911 unless you have a medical emergency. Boston EMS does not conduct testing for COVID-19.


If you have questions about COVID-19

  • Call 2-1-1 or visit the 2-1-1 website to learn more about:

    • COVID-19 prevention, symptoms, and treatment

    • Information about testing

    • Guidance for people planning or returning from travel

  • Call Massachusetts Dept. of Public Health: 617-983-6800

  • Call 3-1-1 or the Mayor’s Healthline: 617-534-5050 or Toll-Free: 1-800-847-7010 for information from the City of Boston


Boston's COVID-19 Text Updates

The City of Boston has implemented daily text service with updated information on latest developments and Boston‘s response to the coronavirus. To sign up, please text "BOSCOVID" to #99411 to receive updates.

  • COVID-19 Text Alerts Residents can receive text alerts from the city in the languages below:

      • Text BOSEspanol to 99411 for Spanish

      • Text BOSKreyol to 99411 for Haitian Creole

      • Text BOSFrancais to 99411 for French

      • Text BOSKriolu to 99411 for Cabo Verdean Creole

      • Text BOSPortugues to 99411 for Portuguese

  • COVID-19 Updates Online Updates Each language has its own page and hosts multilingual print materials distributed citywide:


Cleaning & Disinfecting to Prevent COVID-19


Mass Dept. of Public Health Guidance and Directives

The DPH has issued guidance and directives for specific groups, including:

Health Care Professionals & Organizations

Education

Businesses & Employers

State and Local Government

Insurance

Caregivers

Transportation

Other Guidance


Other resources


Closures and Announcements

Massachusetts


City of Boston


South Boston

Social Distancing Guidelines


Tips for Social Distancing

All residents are urged to practice social distancing:

  • Stay approximately six feet away from other people.

  • Avoid large crowds and gatherings.

  • Practice good hygiene: continue to wash hands, use hand sanitizer, cover coughs and sneezes with a tissue or your inner elbow, and stay home if you are sick.


Certain people are at higher risk for serious illness from this virus. High-risk individuals include:

  • older adults

  • anyone with underlying health conditions, such as heart or lung disease or diabetes

  • anyone with weakened immune systems, and

  • pregnant women.


Individuals at higher risk should:

  • stay home and avoid situations of potential exposure

  • do not travel

  • do not attend large gatherings

  • limit time spent in public areas, and

  • do not congregate in groups of more than 10 people.


Residents should limit interactions with persons who are at higher risk for COVID-19. If you live with someone at high risk, practice social distancing. We all have personal responsibility to take care of ourselves and others, to protect ourselves and our loved ones.

Resources by Topic

Adult Education Resources


Don't have Internet access?

The Boston Public Library is offering assistance for people without Internet access. Call a number below to speak with BPL staff, or leave a voicemail and get a return call.

      1. General Reference 617-536-5400

      2. Technical Assistance 617-859-2323

      3. ESL Support 617-859-2446

      4. Resume Help 339-215-3866

      5. SCORE Small Business Mentoring 617-565-5591

Business Resources

Business Owners: Click here for a page of resources specifically for you.


To Support Businesses

Childcare Resources

Childcare for Essential Workforce

Emergency child care programs authorized by EEC will serve children of families designated as COVID-19 Essential Workforce, including:

  • health care workers

  • essential state and human service workers

  • COVID-19 health workers

  • grocery store employees

  • emergency response personnel

  • law enforcement

  • transportation and infrastructure workers

  • sanitation workers

  • DCF-involved families

  • families living in shelters

Employment & Jobs Resources

Sick Time

  • Most Massachusetts workers can earn up to 40 hours of paid sick time each year.

  • Workers with questions about sick time should call the Fair Labor Hotline, (617) 727-3465, Monday-Friday, 10 a.m.-4 p.m. or visit the website.

  • If a person contracts the virus for any work-related reason, that person could be eligible for workers’ compensation. If you qualify, you can receive payments to partially replace your paycheck and for medical care related to your injury. Learn more about workers' compensation.


Workplace Complaints

  • Workers who believe an employer has not followed a labor law can file a workplace complaint online or call the Fair Labor Hotline, (617) 727-3465, Monday-Friday, 10 a.m.-4 p.m.


Gig Economy Jobs (Uber, Lyft, Postmates, etc.)


Restaurant Workers


Filing for Unemployment

What to do if you become unemployed in Massachusetts

  • Boston-based startup Syrg has launched a free website to help you:

    • file for unemployment benefits

    • keep up with compliance rules so you don't lose your benefits

    • find new employment opportunities

To apply for unemployment benefits:



If Your Hours Have Been Cut

If your hours have been cut due to COVID-19, you qualify for Unemployment Insurance. Governor Baker announced emergency regulations that will allow those impacted by COVID-19 to collect unemployment insurance. Emergency legislation is being filed that will waive the one-week waiting period for unemployment benefits. Learn more and apply here.


If Your Workplace has Shut Down Temporarily

Emergency regulations allow people impacted by COVID-19 to collect unemployment benefits if their workplace is shut down and expects to reopen. This applies to all employees (full and part time) who are impacted by such shutdowns. Claimants are urged to file unemployment claims online.


Financial Resources

Cash Assistance

  • Boston Rental Relief Fund is for income-eligible tenants in the City of Boston who have limited or no access to unemployment benefits and will not be able to pay rent. More information is available here.

  • Any Bostonian in need of assistance can apply here for a Visa gift card from Union Capital Boston.


Mortgage Deferment and Property Tax Extension

  • Mortgage Deferment 12 of the largest housing lenders in Boston agreed to defer homeowners’ mortgage payments by 3 months, and longer if needed. Click here to learn more about the Mortgage Relief Partnership during the pandemic.

  • Property Tax Extension The City of Boston has extended the due date for property tax bills in Boston until June 1st to give residents more flexibility during the ongoing public health crisis. The city is also waiving interest on late property tax and motor vehicle excise tax payments until June 30th, if the bill was originally due after March 10, meaning any resident who is facing a late fine for not paying their excise bill on time will have a grace period of no late fees until June 30. Click here to learn more.


If you are unable to pay rent, mortgage, or utility bills


By Occupation


Loans - Personal

  • Mass Bay Credit Union is making 1,000 one-year personal loans of up to $1,000 at no interest. If you are interested in applying for this loan, visit massbaycu.org and select Apply for a Loan, Personal Loan, COVID-19 Support and then complete your information.


Student Loans

  • Federal Student Aid All borrowers with federally held student loans will automatically have their interest rates set to 0% for a period of at least 60 days. In addition, these borrowers will have the option to suspend their payments for at least two months to allow them greater flexibility during the national emergency.

Food Resources

Meal Sites in South Boston

Download a list of food programs and meal sites: English Spanish

All meal sites offer take-away or to-go meals.

  • Meals for people under age 19. See the list of other BPS meal sites here.

Condon Elementary

  • 200 D St, South Boston

  • Hours: 8:30 AM - 11:30 AM

BCYF Tynan

  • 650 E 4th St, South Boston

  • Hours: 9 AM - 2 PM

Fourth Presbyterian Church

      • 340 Dorchester St., South Boston

      • Hours: 11 AM - 1 PM

Mary Ellen McCormack

  • Sterling Square, South Boston

  • Hours: 10 AM - Noon


Food Pantries and Groceries

  • Fresh Truck Mobile Market, Sterling Square, Mary Ellen McCormack Development, from 10 AM - Noon on Thursdays. Accepts SNAP/EBT and HIP.

  • Fresh Truck Mobile Market, 7 Joyce Haynes Way, West Broadway Development, from 11 AM - 1 PM on Wednesdays. Accepts SNAP/EBT and HIP.

  • Fourth Presbyterian Church Food Pantry, 340 Dorchester St. The pantry operates by appointment and on set distribution dates. To self-refer, click here. Visit the website for more details or call 857-496-5870. Deja un mensaje para hablar con alguien en español.

  • South Boston Community Health Center Food Pantry for current patients operates Tuesdays and Wednesdays, 10 AM - 2 PM at 409 West Broadway. Call 617-464-7504 or email sulapagl@sbchc.org for more information.

  • South Boston Action Center Food Pantry, 424 West Broadway, is operating by appointment on Thursdays. Call 617-334-5050 to make an appointment.

  • St. Monica’s Food Pantry, 331 Old Colony Ave. is operating by appointment on Thursdays and Fridays. Call 617-268-8100 to make an appointment. Deja un mensaje para hablar con alguien en español.

  • Weekday meals for seniors are delivered by Ethos. Call 617-292-6211 or visit www.ethocare.org/contact-ethos to sign up.


Resources Outside of South Boston


General Food Resources

  • Greater Boston Food Bank Agency locator can help you find food pantries and community meals near your location

  • SNAP is for everyone — families, seniors, disabled, homeless, unemployed, employed, veterans, and active military. If you are within the income limits, you may be eligible.

  • Expensify will reimburse up to $50 of SNAP benefits spent on food and household essentials per family. Details here.


WIC (Women, Infants & Children Nutrition Program)


For Children & Teens

Mary Ellen McCormack

  • Sterling Square, South Boston

  • Hours: 9 AM - 11 AM

Condon Elementary

  • 200 D St, South Boston

  • Hours: 8:30 AM - 11:30 AM

BCYF Tynan

  • 650 E 4th St, South Boston

  • Hours: 9 AM - 2 PM

Fourth Presbyterian Church

      • 340 Dorchester St., South Boston

      • Hours: 11 AM - 1 PM


For Seniors

  • Ethos Meals on Wheels Adults age 60 or older may be eligible to receive home delivered meals. To initiate services:

Health & Medical Resources

See also:

  • COVID-19 Information

  • Mental Health Resources


South Boston Community Health Center

SB Community Health Center and Lab are open Monday-Friday, 8:30 AM - 5 PM and Saturday, 9 AM - 1 PM. Located at 409 West Broadway; 617-269-7500.

    • Staff are providing mental health services by phone and video calls. You do not need to be a current patient.

    • In-house pharmacy is open 9 AM - 5 PM and Saturdays 9 AM -1 PM.

    • If you are concerned that you have been exposed to the Coronavirus, call 617-269-7500 before visiting the South Boston Community Health Center.

Household Supplies Resources

Housing Resources

If you are unable to pay rent, mortgage, or utility bills


Rent Assistance

  • Boston Rental Relief Fund is for income-eligible tenants in the City of Boston who have limited or no access to unemployment benefits and will not be able to pay rent. More information is available here.


Evictions

  • Evictions and foreclosures are on hold! Click here for more information.

  • Greater Boston Legal Services offices are closed to the public and staff is working remotely providing limited critical services. Current clients should contact their advocate directly. If you are seeking services for the first time, contact the Eastern Region Legal Intake at 617-603-1700.

  • If your landlord has told you, verbally or in writing, that you are being evicted, STAY PUT and call South Boston NDC, 617-268-9610, for more information.


For Families

  • Families can apply for Emergency Assistance shelter through the Massachusetts Department of Housing and Community development only by calling 1-866-584-0653. Learn more here.

  • The City of Boston will issue 1,000 vouchers to families of BPS students who are homeless or at-risk of becoming homeless due to the coronavirus pandemic. Details forthcoming, check Boston's coronavirus website for updates.


For People Experiencing Homelessness

  • The City of Boston is maintaining a master list of shelters, day programs, meal programs, street outreach and more resources relevant to people experiencing homelessness. View the list here.

Mental Health Resources

South Boston Resources

These resources are available for anyone including those experiencing anxiety, stress, trouble coping, or in need of parenting support during this time. You do not need to be a current patient or a diagnosis to access these services.

  • South Boston Community Health Center is providing mental health services by phone and video calls. You do not need to be a current patient. Call 617-269-7500.

  • South Boston Collaborative Center is currently accepting intakes and offering telehealth services via phone and video chat for people seeking substance use, recovery services, and/or mental health services. Contact the office at 617-534-9500. Click here to visit the website and connect via email.


Managing Anxiety and Stress


If you need to talk to someone, these resources are available for free 24/7:

  • Crisis Text Line: Text Home to 741-741

  • National Suicide Prevention Lifeline: Call 1-800-273-8255

  • Disaster Distress Hotline: Call 1-800-985-5990 for text TalkWithUs to 66-746

  • The Trevor Project for LGBTQ Youth: Call 1-866-488-7386, text START to 678-6789, or visit the website

  • The National Domestic Violence Hotline: Call 1-800-799-7233 or text LOVEIS to 22-522

School Closure Resources

See also:

  • Food Resources

  • Technology Resources

  • Utility/Internet Resources


Educational Activities/Resources


South Boston Branch Library

Though library buildings are closed at this time, the services and resources remain fully accessible to the public. From the main website at www.bpl.org you can:

    • get an e-card (if you don't already have a physical library card)

    • access free e-books, e-audiobooks, television programs, music, movies for people of all ages

    • find support on everything from Literacy and ESL, Family History Research, and how to stay safe during this time, and much more.

    • follow the South Boston Branch Library on Facebook and Twitter for updates

Senior & Elderly Resources

Senior Shopping Times

  • Grocery stores and pharmacies must provide at least one hour per day of shopping for adults over 60-years-old, per an order from Gov. Charlie Baker.

  • Senior shopping times are listed below. Call your grocery store or pharmacy for more information.

    • Bell's Market: Unknown, call (617) 269-8273

    • Foodies: Daily from 8 - 9 AM, shoppers 60+

    • Roche Bros. (Downtown Crossing): Daily from 7-8 AM, shoppers 60+ or with disabilities

    • Stop & Shop: Daily from 6-7:30 AM, shoppers 60+

    • Trader Joe's Fort Point Seaport: Daily from 9-10 AM, shoppers 60+ or with disabilities

    • Whole Foods (South End): Daily from 7-8 AM, shoppers 60+

    • CVS: Daily from 9-10 AM, shoppers 60+

    • Walgreens: Tuesdays, 8-9 AM, shoppers 60+

    • Target: First hour of shopping each Wednesday is reserved for vulnerable guests – including elderly and those with underlying health concerns. Click here for South Bay store hours.


Free/Discounted Services

  • Care.com: 1 month free access to senior care, including groceries, errands, messaging, etc.

Substance Use & Recovery Resources

South Boston Resources

  • Gavin Foundation is providing outpatient care by phone (telehealth) and video services (virtual meetings). Call 617-268-5000 or send a Facebook message to m.me/DevineRecoveryCenter. All Facebook messages are replied to by Devine Center staff.

  • Laboure Center can provide a list of resources for meetings, email carol_delehanty@ccab.org for information.

  • South Boston Collaborative Center is currently accepting intakes and offering telehealth services via phone and video chat for people seeking substance use, recovery services, and/or mental health services. Contact the office at 617-534-9500. Click here to visit the website and connect via email.


Other Meeting Resources

Technology Resources

  • Chromebooks for Boston Public Schools students: Follow the link to fill out out a request form. Chromebook laptops are available for students without access to a computer at home.

  • PCs for People: Eligible customers can purchase discounted computers and Internet access online. Individuals and families below the 200% poverty level OR enrolled in an income-based government assistance program are eligible. Click here for more information about eligibility. They now accept Pell Grant documentation for eligibility for higher education students impacted by COVID related school closures.


Don't have Internet access?

The Boston Public Library is offering assistance for people without Internet access. Call a number below to speak with BPL staff, or leave a voicemail and get a return call.

      1. General Reference 617-536-5400

      2. Technical Assistance 617-859-2323

      3. ESL Support 617-859-2446

      4. Resume Help 339-215-3866

      5. SCORE Small Business Mentoring 617-565-5591

Utility & Internet Resources

If you are unable to pay utility bills:

Many Internet Service Providers in Boston have signed onto the Keep Americans Connected Pledge, agreeing to:

  1. Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic

  2. Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic, and

  3. Open its Wi-Fi hotspots to any American who needs them.

Check with your provider – they may require you to take steps to maintain service and avoid late fees if you can't pay your bill:


Internet Access

  • Don't have Internet access? The Boston Public Library is offering assistance for people without Internet access. Call a number below to speak with BPL staff, or leave a voicemail and get a return call.

      • General Reference 617-536-5400

      • Technical Assistance 617-859-2323

      • ESL Support 617-859-2446

      • Resume Help 339-215-3866

      • SCORE Small Business Mentoring 617-565-5591

  • Comcast: 60 days of free Internet access for NEW Internet Essentials sign-ups. You may qualify if you are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI, and others. Documentation required to determine eligibility. Apply here or call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

  • Comcast XFinity wifi hotspots will work for all people for free, including non-Comcast members. Find a wifi hotspot near you.

  • Starry: Free service until the end of May to all current and new Starry Connect subscribers. New customers must sign up for Starry Connect before the end of May. You must live in a building that is currently served by the Starry Connect program.

  • Verizon will provide two months of Internet and voice service at no charge for current Lifeline customers. Low-income households can sign up for discounted home phone or Internet service.


Higher Education Students

If you are a higher education student living in Boston and do not have Internet access, you may qualify for one of the special offers listed on this page. For help, contact digital.equity@boston.gov.


Electricity


Gas

Working From Home Resources

  • Accessible Teaching A guide to tools for communication to ensure online courses are accessible at the university level.

A guide to hosting a web conference is available here, with web conferencing tips for nonprofits available here.

Youth Resources

See also:

  • School Closure Resources

  • Food Resources


Employment

  • Summer Leadership Intern Program (SLIP) combines leadership development with an internship program from July through August. Twelve youth are selected to participate and will receive a stipend. A South Boston Neighborhood House program. Applications should be returned or submitted by May 1, 2020. Apply here.

  • SuccessLink Provides entry-level jobs to more than 3,500 Boston youth ages 15-18. Summer jobs take place from July through August. Applications are now open! You have until April 12, 2020, at 5 p.m. to apply. Apply here.


Activities

  • Twitch Remote Gaming for Teens on Wednesdays and Thursdays, starting April 8 through the Boston Public Library. All that is needed is a smartphone with an Internet connection. Register here.

  • Club At Home Daily activities from the Boys & Girls Club, including video lessons, games, educational activities and more. Find it here.

Ways to Help

Volunteer


Donate


Support Local Businesses

  • Restaurants are able to provide take-out and delivery. Order from your favorite Southie restaurant, or consider purchasing a gift certificate or merchandise.

Other Languages/Otros Idiomas

City of Boston

  • COVID-19 Text Alerts Residents can receive text alerts from the city in the languages below:

      • Text BOSEspanol to 99411 for Spanish

      • Text BOSKreyol to 99411 for Haitian Creole

      • Text BOSFrancais to 99411 for French

      • Text BOSKriolu to 99411 for Cabo Verdean Creole

      • Text BOSPortugues to 99411 for Portuguese

  • COVID-19 Updates Online Updates Each language has its own page and hosts multilingual print materials distributed citywide:


Other Resources